What To Expect At Your Bluff City In-Home Shutter Consultation

March 26, 2019

Before you determine what window treatment to get, some companies, like Sunburst, send out a rep for an in-home consultation. By bringing samples to your home, we can demonstate how various window coverings would work in your room. Now you can create the perfect choice by understanding how different products looks in your own room.

But what actually goes on during an in-home consultation? And how will showing you different products at your home help you better choose the perfect window treatment? Even though every in-home consultation is individualized, there are some things that you should experience.

Walking Through A Typical In-Home Shutters Consultation

People choosing between window treatment samples.

Start by making an appointment by calling your local representative. If you already know what window covering you want, like our Polywood® plantation shutter, then we will make sure to show you some options available for your preferred choice. We will also offer other options, so you can feel confident that your choice matches your ideal.

During the actual appointment, we’ll sit down and talk about what you are looking for in a window treatment. We’ll cover issues like your lighting, privacy, and energy efficiency preferences, and we’ll discuss hard-to-reach or specialty-shaped windows. Your representative will also ask about how the room is used and what style you are looking to attain. The primary objective is to imagine what your windows will ultimately look like with the coverings installed.

We might show you many different samples and measure each style against each other. Most people want to try out a few different treatments, like comparing Polywood with our real-wood Ovation® shutters or choosing the perfect stain to coordinate with your color scheme. We’ll also find all the options available for the treatment, like available colors, louver sizes, or hidden tilt-rods.

Once a decision is made, we’ll find percise measurements of your windows. We usually measure the windows throughout the house—even if you only need to fit treatments for a portion of the house. We perform this service because most of our customers ask to order future window treatments without another consultation. Before we leave, we will walk you through a detailed, written quote, so there are no surprises on your invoice.

Alt text: Sunburst Shutters van in customer's driveway.

Signs Of A Poor In-Home Shutter Consultation

While we are sure that Sunburst will perform compentent in-home consultation, there are some red flags you should never see from any window treatment rep. As they say, the quality of your sales representative usually equals the quality of the product.

First, your salesperson should be careful and professional. The rep should arrive on time, with all samples requested, and offer to cover their shoes with shoe booties. Your representative should always bring product and company pamphlets and pricing details.

In regards to pricing, you should expect a detailed written quote. Don’t accept a vague guess, scribbled on a product brochure or the back of a business card. And don’t take pricing estimates if they won’t measure your windows. You should always understand how much product and installation should cost. If an estimate ever seems sketchy or unreasonable, don’t be afraid to ask for references and look up the company’s online reviews.

Discover The Perfect Window Treatments During Your Sunburst In-Home Consultation

At Sunburst, we work hard to match your windows with the perfect window treatment. Our reps are said to be courteous, professional, and knowledgeable. And you should never get any pricing or quality surprises on the invoice. Just call at 276-685-5343 to arrange your in-home consultation.

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